Shipping & Delivery

All orders arrive in plain, unmarked packaging. There is no Afterglow branding, no product descriptions, and no reference to the nature of the contents on the outside of the box or mailer.

Your billing statement will show a discreet merchant name — not "Afterglow" or any reference to what you purchased.

Packing slips included in the box use only your order number and item descriptions. They do not reference Afterglow or adult products.

Standard orders typically deliver within 3–7 business days from the date of dispatch. This is an estimate and not a guarantee — carrier delays and circumstances outside our control may affect delivery timing.

We do not offer expedited or overnight shipping at this time. If this changes, it will be reflected at checkout before you complete your order.

A flat shipping rate of $9.95 applies to all domestic (US) orders, regardless of order size.

Free shipping promotions, when offered, will be shown during checkout.

Orders are processed and dispatched by our fulfillment partner, typically within 1–2 business days of your order being placed. Orders placed on weekends or US federal holidays are processed the next business day.

Once dispatched, you will receive an email with your tracking information.

When your order ships, you will receive an email with your tracking number and a link to track your package. You can also view your tracking information on our Order Tracking page.

If your tracking link shows no updates for more than 5 business days after dispatch, please contact us at shopafterglowco1@gmail.com.

At this time, Afterglow ships within the contiguous United States only. We do not currently ship to Alaska, Hawaii, US territories, APO/FPO addresses, or internationally.

We plan to expand shipping availability in the future. If you're outside our current shipping zone, please contact us to be notified when we expand.

If your order has not arrived within 14 business days of your dispatch confirmation, please contact us. We will investigate with the carrier and, if the package is confirmed lost, either reship or issue a full refund at your choice.

We are not responsible for packages confirmed as delivered to the address you provided. If a package is marked delivered but not received, contact us within 5 business days and we'll do our best to help resolve it with the carrier.

Address changes can only be made before your order has been dispatched. Contact us immediately at shopafterglowco1@gmail.com with your order number. Once dispatched, we cannot redirect packages.